Service Manager – Sprinkler Systems

🛠️ Service Manager – Sprinkler Systems | Hybrid (St Albans / London Office) | £50,000–£65,000 + Car Allowance + Bonus

Location: Hybrid – Office in St Albans or London
Salary: £55,000–£65,000 (DOE) + Bonus + Car Allowance

Pertemps is pleased to be working with a fire protection contractor seeking an experienced Service Manager to lead and develop their sprinkler servicing division.

This hybrid role is ideal for someone with strong leadership, operational oversight, and client management skills within the sprinkler/fire protection industry. You’ll have the flexibility to work from home, the office, and attend sites as required.

The Role:

• Lead and manage the day-to-day operations of the sprinkler service department
• Oversee a team of engineers and coordinators, ensuring planned and reactive maintenance is delivered to high standards
• Ensure compliance with British Standards (e.g. BS EN12845, BS9251) and health & safety regulations
• Coordinate service contracts, site visits, scheduling, and reporting
• Act as the main point of contact for key clients, providing excellent customer service and technical support
• Identify and implement improvements to streamline service delivery and grow department revenues
• Support commercial and estimating teams with quoting for remedial works and upgrades

Requirements:

• Proven experience in a service manager or operations management role within the sprinkler/fire protection industry
• Technical understanding of commercial and residential sprinkler systems
• Strong leadership and organisational skills
• Excellent communication and client-facing ability
• Experience with contract management and scheduling software
• Full UK driving licence

What’s On Offer:

• Competitive salary: £50,000–£65,000 (depending on experience)
• Performance-related bonus
• Car allowance or company vehicle
• Hybrid working: part remote, part office/site-based
• Career progression in a growing, forward-thinking business

Apply now or get in touch to discuss further on 01753687876