Customer Service Adminstrator

804103090

£26,000 Per Annum

Full Time

Permanent

Northwood, Greater London

Customer Service And Call Centre

Posted 12 days ago

Expires In 16 Days

Job Description

We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer enquiries.

Cactus Search are currently in partnership with an amazing client who are offering you the following:

Salary - £26k + company Bonus  

Monday to Friday Office hours
 
Key Responsibilities:
  • Support customer enquiries by telephone and email.
  • Manage all direct customer Interactions 
  • Handle and respond efficiently to all general and order specific direct customer enquiries
  • Support the office manager in a PA diary capacity
  • Provide feedback on the efficiency of the customer service process and areas of improvement

Key Skills Required:
  • Previous experience within a Customer Service position is essential
  • Knowledge of Office products like Powerpoint and word.
  • A self-motivated, passionate, and enthusiastic approach to work
  • Outstanding verbal communication skills 
  • Professional and empathetic approach to resolving issues
  • Decent I.T skills
  • Excellent time management 

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