Brokerage Officer and Placements Support Officer

Brokerage and Placements Support Officer
Contract - Temporary (12 months)
Pay Rate - £16.97 to £18.19 per hour
Hours - Full time, 37 hours per week (Monday to Friday, 9:00 am to 5:30 pm)
Start Date - Immediate
Work Schedule - Hybrid x2 days in the office (must be flexible)
Office Location - Buckinghamshire Council, Aylesbury
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Looking to grow your career in the public sector?

Pertemps Recruitment, in partnership with Buckinghamshire Council, is offering an excellent opportunity to join their Adults and Health team as a Brokerage and Placements Support Officer. This is a great chance to contribute to a vital public service while developing your skills in care sourcing, commissioning, and contract management.
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What you will be doing

As a Brokerage and Placements Support Officer, your responsibilities will include:

• Identifying and arranging person-centred, cost-effective, high-quality care and support for adults with health and social care needs (residential, nursing, supported living, extra care, home care, day services)
• Building and maintaining a strong working knowledge of the care supplier market, procurement tools, and relevant policies
• Sourcing services in line with the Council's procurement arrangements, negotiating with providers to secure the best possible care packages
• Managing urgent or same-day placement needs, working in a fast-paced environment to prioritise and deliver under pressure
• Collaborating with social workers, ICB colleagues, and other professionals to ensure the right support is in place
• Reporting and escalating any quality concerns or issues with suppliers
• Maintaining accurate records in the Council's IT systems (e.g. care sourcing, provider records, invoicing)
• Ensuring contractual agreements are completed properly and promptly
• Suggesting service improvements, identifying market gaps, and contributing to broader service projects

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What we are looking for

We are seeking candidates who can hit the ground running with strong experience in Brokerage and Placements support services within adult healthcare, ideally within a local authority setting. You will need:

• Experience or strong knowledge of the social care and health care supplier market
• Experience in negotiating with care providers and managing supplier relationships
• Excellent literacy and numeracy skills, and strong attention to detail for record-keeping
• The ability to prioritise and manage a caseload in a fast-moving environment, including handling urgent or same-day placement requests
• Good planning and organisational skills, with experience of working to tight deadlines
• Teamworking experience and the ability to contribute ideas and support to reach service goals
• Strong communication skills (written and verbal), able to communicate technical or specialist information clearly to non-specialists 
• Problem-solving and analytical ability, with experience of thinking creatively to find care solutions
• Experience or awareness of financial processes or budget-related work (e.g. negotiating costs, ensuring value for money)
• A respectful and caring attitude toward vulnerable individuals, with genuine commitment to securing quality care

Desirable:

• Knowledge of relevant legislation (e.g., the Care Act, NHS Continuing Healthcare)
• Understanding of procurement legislation in a public-sector / health context
• Experience using specialist systems (e.g. E-Brokerage, care-sourcing databases)
• Microsoft Office skills (Excel, Outlook)

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Qualifications & Other Requirements

• Educated to A-level / HNC standard (or equivalent) essential
• A relevant professional qualification (or working towards one) desirable
• Full driving licence essential (to carry out the role effectively)
• The role is customer-facing: ability to converse confidently in spoken English is required
• Standard DBS check required (due to working with vulnerable adults)
• This post is exempt from the Rehabilitation of Offenders Act 1974 - you must declare all unspent convictions, conditional cautions, and relevant spent convictions

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Why work with us and Buckinghamshire Council?

As a flexible employee of Pertemps, one of the UK's largest independent recruitment agencies, you'll benefit from professional support and a trusted partnership approach.

Joining Buckinghamshire Council means becoming part of an organisation that values being Proud, Ambitious, Collaborative, and Trustworthy. You can expect:

• A supportive and inclusive culture
• Opportunities to contribute meaningfully to your community
• Access to health and wellbeing initiatives
• Career development and training opportunities
• A welcoming team environment with regular social and charity events

Ready to apply?

Submit your application online today - we are reviewing applications as they come in, so do not delay.
We may close this vacancy early if sufficient applications are received.