Front Desk Agent

Front Desk Agent 
East Midlands Gateway, Kegworth 
£16.32p/h
 
Part time: 
Monday to Friday 
8am-12pm 
 
We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington.  This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period. 
 
Key responsibilities include: 
 

• Managing front of house reception duties, including visitor sign in and contractor coordination.
• Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests.
• Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements
• Communicating site rules, fire alarm testing updates and safety information to visitors and contractors.
• Creating and maintaining access cards, and handling lost or temporary card requests.
• Collating required paperwork, approvals and permissions, including CCTV viewing requests.
• Handling parcel deliveries and notifying relevant departments for collection by phone or Teams.
• Operating intercom and turnstile systems to manage visitor entry and exit.
• Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel.

About You: 

• Prior experience in a Front Desk or reception role is ESSENTIAL for this position
• Experience of facilities management would be beneficial 
• Organised and ability to prioritise/manage own workload unsupervised. 
• Confident communicator, used to dealing with a variety of stake holders
• Fluent in English both verbal and written 
• Proficient in Microsoft Office Package and adaptable to IT/comms systems. 

Start date for this position will be 1st December. 
 
Submit your CV to Apply for this position