Junior Account Manager
475107589
£26,000 - £27,000 Per Annum
Full Time
Permanent
Pershore, Hereford and Worcester
Customer Service And Call Centre
Posted 8 hours ago
Expires In 29 Days
Job Description
Pershore |Full-time | £26,000–£27,000
Are you organised, detail-driven, and passionate about turning exciting events into seamless experiences? We’re a vibrant special events company based in Pershore, and we’re looking for a Junior Account Manager to join our lively team and play a key role in the smooth running of our operations.
Working Hours
- Monday to Friday, 9:00 AM – 5:30 PM
Client Support & Communication
- Assist with day-to-day client communications, ensuring prompt and professional responses
- Prepare and distribute client presentations, meeting notes, and follow-up materials
- Monitor client satisfaction and escalate issues when necessary to the Account Manager
- Maintain accurate CRM data and client account records
- Collaborate with internal teams to support smooth service delivery
- Contribute to account reviews and insights for ongoing optimisation
- Support contract administration and renewal processes
- Help prepare documentation and proposals for account growth opportunities
- Track key milestones, deadlines, and client touchpoints
- Strong communicator (written & verbal)
- Organised and detail-oriented
- Team player with problem-solving mindset
- CRM tools (e.g. Salesforce, HubSpot)
- Presentation and reporting basics
- 1–2 years in customer-facing or support roles
- Eager to learn and take initiative
- Professional and client-focused
- Bonus Scheme & Performance Bonus
- Casual Dress Code & Company Events
- Gym Membership
- Free & On-site Parking
- Private Medical Insurance
- Company Pension
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