Customer Service Representative

Job Title: Customer Service Representative
Location: Droitwich, UK - Due to the location you must have access to your own car 
Salary: £26,000 basic + Commission

Job Type: Full-Time 40 hours per week – Monday – Friday 9:00am – 6:00pm
Are you a confident communicator with a passion for sales? Do you thrive in a fast-paced environment and enjoy engaging with customers? Would you like to work for a warm and welcoming squad who work hard but also have fun!

About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.

NO COLD CALLING.

Key Responsibilities:

• Making outbound sales calls to potential and existing customers
• Turning enquiries into appointments and schedule to the Sales Team
• Promoting and selling products/services in a professional manner
• Building and maintaining customer relationships
• Meeting and exceeding sales targets
• Maintaining accurate customer records
• Following up on quotation requests
• Logging and maintain the CRM database

What We’re Looking For:

• Excellent communication and persuasive skills
• A confident, friendly, and professional telephone manner
• Previous experience in telesales or customer service (preferred but not essential)
• Ability to work towards targets and deadlines
• Strong negotiation skills and a results-driven mindset
• Due to the location you must have access to your own car 

What We Offer:

• Full training and ongoing support
• A fun and dynamic work environment
• Career progression opportunities
• Flexible working options
• Commission/bonuses/incentives