Sales Coordinator

Our client, a well-established and respected manufacturing company based in Billingshurst, is seeking a proactive Sales Coordinator to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills and confident phone etiquette to build a long-term career within a stable and growing business. 

Our client is ideally looking for someone with previous sales administration experience, preferably gained within a manufacturing environment. What matters most is a positive attitude, a willingness to learn, and a commitment to delivering excellent service.

The Package:

• Competitive salary of £28,000 – £30,000 depending on experience
• Monday to Friday working hours – no weekends
• 21 days holiday plus bank holidays
• Supportive and friendly team culture within a growing family-run business
• Training and development opportunities

Key Responsibilities:

• Act as a key point of contact for clients, handling enquiries, pricing, and product information
• Prepare accurate quotes based on customer drawings, dimensions, and specifications
• Process orders and manage the customer journey from enquiry to delivery
• Liaise with internal production and dispatch teams to provide clients with regular order updates
• Ensure excellent aftercare by responding to queries and maintaining positive customer relationships
• Build rapport with clients to support repeat business and long-term partnerships
• Maintain accurate records using our internal systems and ensure all customer interactions are documented

The Person:

• Strong communication skills and a confident, professional manner
• Excellent attention to detail and a proactive, solution-focused attitude
• Customer service experience with a passion for delivering high standards
• Eagerness to learn and develop in a busy, supportive environment
• Ability to work well independently and as part of a team
• Full UK driving licence (desirable)