Maintenance & Asset Data Improvement Manager

Do you have a passion for data quality and a deep understanding of asset and work master data? Are you ready to lead a team that plays a critical role in shaping how data drives operational excellence across a major utility business? We’re looking for a Maintenance & Asset Data Improvement Manager to lead our efforts in improving and assuring the quality of our asset and work data.

As part of our digital transformation journey, we’re currently upgrading our ESRI GIS system to a new Utility Network Model, which will make it easier to manage and understand how our assets are connected and perform across the network. This is your opportunity to influence Asset Management Information transformation, strategic data initiatives, lead a team of specialists, and ensure that our master data supports the delivery of safe, efficient, and reliable services.

What you’ll be doing as a Maintenance & Asset Data Improvement Manager

As the Maintenance & Asset Data Improvement Manager, you’ll lead a team responsible for maintaining and improving the quality of our asset and work master data in SAP and GIS systems. You’ll provide expert leadership in data model design, oversee data change processes, and drive improvements that enhance business value and operational performance.

Your key responsibilities will include:

• Leading the asset and work data improvement processes in SAP and GIS.
• Driving improvements in data quality through model and process enhancements.
• Providing assurance and governance for all master data changes.
• Supporting transformation and digital projects with expert data input.
• Managing and mentoring a team of Maintenance & Asset Data Leads.
• Coordinating bulk data loads and resolving data incidents.
• Engaging with stakeholders to prioritise and deliver data change initiatives.
• Contributing to the development of a centre of excellence in master data management.
• Please note this role is initially a 12-month secondment/fixed-term contract.
• This role is hybrid with 2 days a week based in Reading, RG1 8DB. There will be occasional travel required to meet stakeholders based at different sites.

What you should bring to the role

We’re looking for someone with a strong mix of technical expertise, leadership capability, and a strategic mindset. You should be confident managing both people and processes, and comfortable working across multiple systems and stakeholder groups.

To be successful, you’ll need:

• Expert-level knowledge of SAP and ESRI GIS asset and work data models.
• Strong leadership in data design standards and governance.
• Experience in managing data change processes and quality assurance.
• Excellent stakeholder engagement and communication skills.
• Proven ability to lead teams and mentor junior staff.
• Strong analytical, planning, and prioritisation skills.
• Significant technical and team leadership experience in an asset-intensive industry.

What’s in it for you?

This role offers the chance to be at the heart of our digital and data transformation journey. You’ll work with a wide range of stakeholders and have a direct impact on how we manage and use data to deliver better services.

• Competitive salary up to £75,000 per annum.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Annual Bonus.
• Generous Pension Scheme through AON.
• Private Medical Health Care.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.