Quality Manager

Quality Manager – Join a Global Leader in Plumbing Innovation
Location: West Drayton, UK

About The Company

A global leader in water control systems, with a proud heritage of innovation and excellence. From plumbing and heating to construction, our trusted brands make life easier for customers around the world. Operating across 45 facilities in 20 countries, we are now looking for a Quality Manager to join their team in London.

The Quality Manager will lead their Quality Assurance (QA) and Quality Engineering (QE) teams at their London site. This is a pivotal role where you’ll drive continuous improvement, champion quality standards, and ensure our products meet the highest expectations.

What You’ll Do
Lead and develop the site QA and QE teams
Promote and enforce health & safety standards
Maintain and improve quality systems and documentation
Drive continuous improvement using tools like CAPA, PDCA, and value stream mapping
Oversee QA and Goods Inwards inspection processes
Act as the site quality lead for APQP/NPI processes (FMEA, MSA, QCP, etc.)
Investigate and resolve internal, customer, and supplier quality issues
Report and communicate Quality KPIs to leadership and site teams
Represent the site in customer-facing quality matters
Support training and engagement in quality and CI initiatives

What You Bring
Proven experience in Quality Engineering or Management (automotive background preferred)
Strong knowledge of ISO 9001 (IATF 16949 a plus), CAPA, PDCA, and auditing practices
Experience leading cross-functional teams and driving CI initiatives
Excellent communication, negotiation, and decision-making skills
Engineering or quality-related qualifications (preferred)

Benefits on offer
Competitive salary & benefits
25 days holiday + buy/sell scheme
Recognition & reward programs
Learning & development opportunities
On-site café
Cycle to Work & Tech schemes
Enhanced maternity & partner leave
Employee Assistance Programme