SC Cleared IT Engineer

216101156

£25.15 Per Hour

Full Time

Contract

London, Greater London

IT

Posted 1 hour ago

Expires In 29 Days

Job Description

We are seeking  SC-cleared IT Support Engineers to deliver a nationwide, deskside laptop deployment project for a leading IT Service provider based in and around London. 

Role Overview:

  • Engineer will be responsible for completing approximately 40 individual deployments during the project period.
  • Engineers must be based across key regions (London, South East, East of England, North East, North West) or be able to travel to multiple sites, arriving as early as 8:00 AM.
  • Engineers are expected to complete at least three handovers per week.
Key Responsibilities:

  • Participate in a structured 2–3 day training programme on the end-to-end handover process, including shadowing sessions at deployment sites.
  • Deliver on-site laptop handovers to end users following a documented process.
  • Provide support and respond to any technical challenges encountered during deployments, with remote support available on deployment days.
  • Each handover takes approximately 2 hours, but flexibility is required as schedules may shift, especially if the user is delayed or called away.
Requirements:

  • SC clearance is essential and must be active at the time of application.
  • Proven experience supporting Windows 11 and Microsoft 365 applications (Outlook, OneDrive, etc.).
  • Background in desk-side IT support, with a strong emphasis on high-quality customer service.
  • Able to follow detailed, documented configuration steps with accuracy.
  • Excellent communication and interpersonal skills, capable of engaging professionally with senior users.
  • Highly self-motivated, organised, and capable of working independently.
  • Must be adaptable to changing schedules and willing to travel extensively.
  • Full toolkit required.
  • Engineers will deploy laptops using equipment trolleys and will be based at various locations around the UK.
This is an umbrella contract, the role is Inside IR35.