SC Cleared IT Engineer
216101156
£25.15 Per Hour
Full Time
Contract
London, Greater London
IT
Posted 1 hour ago
Expires In 29 Days
Job Description
We are seeking SC-cleared IT Support Engineers to deliver a nationwide, deskside laptop deployment project for a leading IT Service provider based in and around London.
Role Overview:
Role Overview:
- Engineer will be responsible for completing approximately 40 individual deployments during the project period.
- Engineers must be based across key regions (London, South East, East of England, North East, North West) or be able to travel to multiple sites, arriving as early as 8:00 AM.
- Engineers are expected to complete at least three handovers per week.
- Participate in a structured 2–3 day training programme on the end-to-end handover process, including shadowing sessions at deployment sites.
- Deliver on-site laptop handovers to end users following a documented process.
- Provide support and respond to any technical challenges encountered during deployments, with remote support available on deployment days.
- Each handover takes approximately 2 hours, but flexibility is required as schedules may shift, especially if the user is delayed or called away.
- SC clearance is essential and must be active at the time of application.
- Proven experience supporting Windows 11 and Microsoft 365 applications (Outlook, OneDrive, etc.).
- Background in desk-side IT support, with a strong emphasis on high-quality customer service.
- Able to follow detailed, documented configuration steps with accuracy.
- Excellent communication and interpersonal skills, capable of engaging professionally with senior users.
- Highly self-motivated, organised, and capable of working independently.
- Must be adaptable to changing schedules and willing to travel extensively.
- Full toolkit required.
- Engineers will deploy laptops using equipment trolleys and will be based at various locations around the UK.
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