Transport Administrator

Transport Administrator
Location: Northampton
Pay Rate: £12.21 per hour
We are currently seeking reliable, detail-oriented Transport Administrators to join a busy logistics operation in Northampton. If you are highly organised, comfortable navigating computer systems, and have a confident telephone manner, we want to hear from you.
No previous transport experience is required—we are looking for "hard admin" skills and a great work ethic.
Available Shifts
We are looking to fill two distinct roles. Please specify your preference when applying:

• Role 1: Monday to Friday (06:00 – 14:00) (Overtime on Saturday, during busy period)
• Role 2: Saturday & Sunday (06:00 – 18:00)

Key Responsibilities
As a Transport Administrator, you will be the central link between the warehouse, the drivers, and the retail stores. Your day-to-day will include:

• Communication: Acting as the first point of contact for drivers and stores, handling queries via phone and email.
• Data Entry: Accurately updating transport management systems with arrival and departure times.
• Briefing/Debriefing: Speaking with drivers to ensure they have the correct paperwork and checking them back in at the end of their routes.
• Problem Solving: Assisting with any delivery delays or issues, ensuring all parties are kept informed.
• Documentation: General administrative filing, scanning, and organising transport manifests.

About You
While we don't require transport-specific experience, you must possess the following:

• "Hard" Admin Skills: You are efficient, organised, and comfortable managing a high volume of paperwork and digital tasks.
• Tech-Savvy: You can pick up new computer systems quickly and are proficient in basic software (Excel/Email).
• Communication: You are confident on the phone and can communicate clearly with various stakeholders, from HGV drivers to store managers.
• Reliability: You are punctual and can commit to the early start times (06:00).
• Resilience: You can stay calm and focused in a fast-paced, "live" logistics environment.