Customer Service Advisor

063106436

£12.50 - £13 Per Hour

Full Time

Temporary

Coleshill, Warwickshire

Administration

Posted 1 hour ago

Expires In 29 Days

Job Description

About the Role:
We are currently looking for a proactive Customer Service Advisor to join our clients team based in Coleshill. This is an excellent opportunity for someone with a minimum of 6 months’ customer service experience who is confident handling both customer queries and administrative tasks.

Key Responsibilities:
  • Handling incoming customer queries via phone and email in a timely and professional manner
  • Making outbound calls to follow up on enquiries
  • Performing accurate and efficient data entry and maintaining internal databases
  • Providing clear, helpful, and friendly communication to ensure customer satisfaction
  • Supporting general administrative tasks
Requirements:
  • Minimum of 6 months' experience in a customer service role would be preferable (office, retail, or call centre)
  • Experience with data entry and handling outbound calls is highly desirable
  • Administrative experience is preferred but not essential
  • Strong communication and problem-solving skills
  • High attention to detail and excellent organisational skills
  • Comfortable using Microsoft Office and internal CRM systems
What We Offer:
  • Competitive hourly rate of £12.50 – £13.00, based on experience
  • Supportive and team-focused working environment
  • On-site parking and great public transport links
  • Potential for long-term opportunities and growth within the company