Customer Service Administrator

Job Title:                   Customer Service Administrator
Location:                   Golborne, Warrington (WA3 3SP)
Salary:                      26k per annum
Shifts:                       Monday- Thursday 09:00- 17:00, Friday 09:00- 16:00
Contract Type:            Permanent
              
Our client is an expanding and forward-thinking ambitious company who are well established and well known within their sector across both the UK and Europe.

Company Benefits

• Permanent role
• Opportunities to progress within the business
• 25 days holiday + bank holidays
• Free monthly dinner on the last Friday of every month

As a Customer Service Administrator your duties will be:

• Responding to customer orders and e-mails
• Follow up order status and reporting of any problems or delays
• Excellent customer service skills
• Prepare, organise and manage bespoke customer enquiries / quotations
• Taking phone calls from customers and dealing with their requests
• Communicating internally important feedback from customers.
• Dealing with and responding to high volumes of emails.
• Taking good notes and direction from management to ensure customer needs are met.

The successful Customer Service Administrator will have the following skills;

• Ambitious and looking to develop a career in a fast moving and growing business.
• Ability to prioritise own workload.
• Good customer service skills
• Strong communication and administrative skills.
• Confident in IT
• Good Attention to detail
• Ability to work under pressure and to meet target deadlines